General Terms of Use

Whether you are a property owner or agent for property owners (an “Advertiser”) and are placing advertisements on www.qlistings.com (“our website”) or a person using our website other than to advertise properties for sale (a “potential purchaser”), by accessing or using this website you agree to be bound by these terms and conditions (“Terms and conditions of Use”) in relation to both Advertisers and Purchaser’s use of our site.
Please read the Terms and conditions of Use thoroughly before using our website. By using our website, you indicate that you accept the Terms and conditions of Use. Please do not use our website if you do not agree to the Terms and conditions of Use.

Information about our company

Our website is operated by Oakland Global Ltd, trading as www.qlistings.com, www.qlistingsnews.com or www.qluxurylistings.com (“we”, “us”, “our”). We are registered in Gibraltar under company number 115622  and our registered office is at 13/1 Line Wall Road Gibraltar GX11 1AA.
We are the data controller for the purpose of the Data Protection Act 1998 and we will be bound by the privacy policy in relation to the storage and use of your personal data.
We are an advertising service for Advertisers and an property search facility for purchasers. We do not own, inspect or provide content for any of the properties advertised on our site. We do not warrant that we have conducted any inspection of the property. Advertiser shall be responsible for ensuring that it has all necessary rights, licences and authorisations to sell the property.
Except in relation to adverts allowing online booking where we may act as an agent in order to facilitate payments to enable transactions between Advertiser and purchaser. We make no claims as to the quality, safety or legality of any of the properties advertised. Neither can we confirm the accuracy of the advertisements or their content. It is the sole responsibility of the Advertiser to be eligible and able to sell the property and the sole responsibility of the purchaser to pay for the sale agreed.

Material on our Website

All copyright, database rights, trade marks and design rights on our website and in all the material published on it belong to us, our licensors or our Advertisers.
You may download material from our website for the sole purpose of using our website, but you must not copy, transmit, modify, republish, save, pass off or link to any content or material on our site without our prior written consent.
You must not forward material from our site to third parties without receiving their prior consent that they wish to receive the content.
Advertisers, Purchasers or any other third party shall not use our website for any marketing or advertising purpose which is not permitted by our company. Any such use of our website shall, at our discretion result in the person or company been refused to list any property and/or discontinuing the ability of the person or company from using our website entirely.
For your safety
Consideration should always be given to the nature of advertisements and contracts transacted on the Internet, and the risks involved. Advertisers and Purchasers may never meet in relation to a booking and so you must therefore proceed with caution and use good judgement when using our website.

Minors

We do not knowingly take any personal information from children i.e. people below eighteen years. Nor we send any newsletters or information to them regarding the website or services.

Claims

Any contract for the sale of any property listed on our site is directly between the Advertiser and the Purchaser and we are not a party to that contract.
In recognition of this, you acknowledge that any claim you may have that is in any way connected with a dispute you have with an Advertiser on our site must be brought directly against that particular Advertiser and not against us.
We may provide an online payment platform, giving you the ability to make online payments for Advertising via PayPal, credit card, debit card or other payment options. We may change or withdraw such payment platforms at any time without notice at our own discretion.
Although we may provide the technical platform to enable such payments, we are not responsible for the payment systems themselves and we still are not a party to the contract between you and the Advertiser. In particular, we are not responsible for any decision taken by Worldpay PayPal or any other provider to decline your payment, based on its risk assessment of you or that particular transaction. You shall not hold us liable for any losses you suffer as a result of making an online payment. If you need customer support in relation to an online payment, you should contact PayPal or your bank or credit card provider (as applicable).
You agree to indemnify and keep us indemnified from and against any and all claims, actions, proceedings, damages, losses, liabilities and expenses (including legal fees) suffered or incurred by us arising out of or in connection with your use of our online payment platform for Adverts, in particular any claims from Advertisers, Worldpay, PayPal or other payment solution providers resulting from your actions or omissions.

Our limitation of liability and responsibility

We only provide an advertising service through which Advertisers can advertise properties for sale to purchasers. We do not own nor have we inspected nor do we have any control whatsoever over any property listed on our site and we make no representations or warranties regarding any of the properties.
While we require Advertisers to advertise properties truthfully, fairly and accurately, and we take reasonable steps to remove advertisements from our site following any complaint from a Purchaser or another Advertiser, we have no control over the accuracy of any advertisement.
As such, we disclaim all liability and responsibility for any loss or damage (including personal injury) suffered or incurred by you or another party arising from:
   1 Any reliance by any user of our website, or by anyone who may be informed of any of its contents, placed on any advertisement, commentary and other materials posted on our site by advertisers, or any error or mistake or inaccuracy contained in any statement, description, representation or other information provide in connection with a property listed on our website;
  2 Any loss of or damage to personal possessions at a property on our site.
  3 Although we will do our best to prevent any intentional misuse of our website and the spread of any harmful programs via our website, we will not be liable for any loss or damage caused by any intentional misuse of our website or the distribution of viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due.
If we are in breach of these terms or otherwise liable to you (including, without limitation, for our negligence), we will only be responsible for any direct damages or losses you incur that result from your use of our site up to the value of the fees (if any) that you have paid to us. We shall not be liable for any indirect losses or damages suffered by you. Our liability to you shall not in any event include business losses (which includes without limitation loss or corruption of data, loss of profits or contracts, loss of revenue, loss of anticipated savings in expenditure, or business interruption) as a result of our breach of contract or negligence or otherwise.
This does not affect our liability for fraudulent misrepresentation or if something we do negligently causes death or personal injury, nor any other liability which cannot be excluded or limited under applicable law.
If you consider any of the content of any videos, photographs or any other material posted on our website by any Advertiser to be offensive, discriminatory, defamatory or libel or for whatever reason inappropriate please notify us stating the reason why you consider such content to be inappropriate.

We can contacted by email to info@qlistings.com or by post to Oakland Global Ltd 13/1 Line Wall Road Gibraltar GX11 1AA.

Upon receipt of notification that any content is considered to be inappropriate, we will review the said content and decide whether to remove such content from our website or not.

Copyright Complaint Policy – Infringement Notification:

If you have reason to believe that materials on our website infringe your copyright, please provide the written information requested below. The procedure outlined below is exclusively for notifying us that your copyrighted material has been infringed.
1   A clear identification of the copyrighted work you claim was infringed.
2   A clear identification of the material you claim is infringing the copyrighted work, and information that will allow us to locate that material on our site, such as a link to the infringing material.
3   Your contact information so that we can reply to your complaint,  including an email address and telephone number if possible.
4   Include the following statement: “I have a strong belief that the material that is claimed as copyright infringement is not authorised by the copyright owner, its agent, or the law and I swear that the information I am giving is accurate   and I am the copyright owner, or I am authorised to act on behalf of the owner, of an exclusive right that is allegedly infringed.
5  The notice must be signed by the person authorised to act on behalf of the owner of an exclusive right that is allegedly infringed.
Notices of claims of copyright infringement on our site should be emailed or mailed to our legal department
We suggest that you consult your legal advisor before filing a notice or counter-notice. Also, please note that you may be liable for damages (including costs and attorney’s fees) if you make a false claim of copyright infringement.
We will review and address all notices that comply with the requirements above.  

Repeat Infringer Policy                                                                                                                                                                                In accordance with the Digital Millennium Copyright Act (“DMCA”) and other applicable law, we have adopted a policy of terminating, in appropriate circumstances and at our sole discretion Advertisers access to our site who are found to be repeat infringers. We may also at our sole discretion limit access to our site and/or terminate the accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.

Contractual partner
Nothing in these Terms or conditions of Use or when indeed somebody uses our website does create or is intended to establish, any partnership or joint venture between us.
We may act as brokers on certain property transactions arising from the advertising of property but these terms and conditions will always apply except when specifically stated on the partner agreement.

Interruptions in our service
We will make every effort to maintain the continuity of our site, the Internet is not always stable and out of our control. Interruptions of service and delays may occur at any time. As a result, we do not accept any on-going obligation or responsibility to operate our site or any particular part of it.

Links from our site
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Law and jurisdiction
This Advertiser Agreement is governed by law of Gibraltar, and the courts of Gibraltar will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site (although we retain the right to bring proceedings against you for breach of these terms in your country of residence or any other relevant country).
You agree to comply with all applicable laws, statutes and regulations concerning your use of our site. We are governed by and interpreted in accordance with the law of Gibraltar.

Events beyond our control
We will not be in breach of this Advertiser Agreement, or otherwise liable for any failure or delay in performance, arising from any circumstances beyond our reasonable control including, without limitation any industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident or natural disaster.

Invalidity
If a provision of this Advertiser Agreement (or part of any provision) is found illegal, invalid or unenforceable, the enforceability of any other part of this Advertiser Agreement will not be affected.

Variations
We may revise this Advertiser Agreement or Booking Contract template at any time by amending the applicable web page or by publishing notices elsewhere on our site.

Notices
Any notice or information that you wish to send us should be emailed to info@qlistings.com
Any notices that we may wish to draw to your attention to will be displayed on our site or through our email newsletter communication system.

Privacy Policy

This document sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. By using our website, you indicate that you accept this privacy policy.                                                                                                 Please do not use our website if you do not agree to this privacy policy.
Oakland Global Ltd (“we”, “us”) is registered in Gibraltar, Company registration number: 115622. Our registered office is at: 13/1 Line Wall Road Gibraltar GX11 1AA.
We treat the personal information of site users with the utmost respect and confidentiality and take reasonable steps to ensure that your personal information is stored securely and accurately.
In general, we use the information we collect about you to help our Advertisers provide appropriate selection of properties to users of our site, provide information services to relevant third parties, improve the features and services we offer and support our own marketing and promotion efforts.
When you visit, register or use the services on our site, you may be asked to provide certain information about yourself, including your name and your contact details. Advertisers can update their information and change settings on their ‘Your Account’ page once signed in.
We may collect information about your use of our site as well as information about you from the emails or letters sent to you. We may collect information about your property and the type of property you wish to buy or sell.
Where you use Worldpay PayPal or another payment solution, you agree that we may share data about you with PayPal/the other provider and vice versa in order to facilitate or assess your use of the online payment platform or for other internal purposes.                         Such data may include details of enquiries, bookings, transactions, refunds, chargebacks or other claims or events relating to advertisements and/or payments.
Your information will enable us to provide you with access to all parts of our site and to supply the services and features that you have requested. We may assess the information to identify patterns which we can use in our marketing and to help us develop, administer, support and improve our website services and features.
In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to our site or our services.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Call recording and monitoring
Please be aware that calls to and from Oakland Global may be recorded. We may use the call recordings to monitor our customer service for quality or compliance purposes, to check the accuracy of the information you provide us, or to provide training to our staff. We will retain the call recordings for as long as reasonably necessary to perform such activities and then delete them after this time.
Any personal information obtained from you during the call will be treated in accordance with the provisions of this Privacy Policy.

Deleting or editing your account information
This site provides you with the ability to edit the information in your user account that you provided to during the registration process, by visiting your personal dashboard. You may request deletion of your user account by contacting us. Content or other information that you may have provided, and that is not contained within your user account, such as posts that may appear within site forums, may continue to remain on the site at the site editor’s discretion, even though your user account is deleted.

Account Protection and security
We have implemented technical, administrative, and physical security measures and procedures to protect you against the loss, misuse and change of any of your personal information. Despite our highest and best efforts, no security measures are impenetrable. We encourage you to let us know immediately if you suspect any misuse of your information.
While this privacy policy states standards for maintenance of data, and while efforts will be made to meet the said standards, the site editor is not in a position to guarantee compliance with these standards. There may be factors beyond the site editor’s control that may result in disclosure of data. Consequently, the site editor offers no warranties or representations as regards maintenance or nondisclosure of data.

If you have any questions about this policy or this web site, please feel free to email us at info@qlistings.com
We may change our privacy policy from time to time as we add new services or in response to changes in the law. Any changes to our policy will be posted on this page.